Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and a credit applied to your original payment method within a few business days.
Late or missing refunds
If you haven’t received a refund yet:
Check your bank account.
Contact your credit card company (processing may take time).
Contact your bank.
If you still haven’t received your refund, please contact us at: Mark@bluewatericon.com
Exchanges
We replace items only if defective or damaged. To request an exchange, email us at Mark@bluewatericon.com and send your item to:
Blue Water Icon Returns
744 Summer Street
Spring Lake, MI 49456
Shipping returns
You are responsible for return shipping costs. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for expensive items.
Need help?
Contact us at Mark@bluewatericon.com for any questions regarding refunds or returns.
